The New Guest Experience: Post COVID-19 and Beyond

Strategies and Discussion on How to Meet Guest Needs Post COVID-19 and Beyond

Things are changing on the trends in how online reputation has changed in your market and the global impact due to COVID-19. On this webinar, you’ll learn how your hotel or business can amplify and get ready for what is the new expectations and experience.

Event Sponsors

Webinar Panelists

Jill Boegel
Vice President of Sales
Shiji Group, North America

Jill is an accomplished hotel industry professional with more than twenty-nine years of experience in technology sales, revenue management and operations. In her current position, she is leading the expansion of Shiji Group in North America and is responsible for developing and executing growth strategies for the portfolio of solutions in the region.  Prior to joining Shiji Group,  Jill held leadership positions at Cendyn, TSA Solutions, TravelClick and Hilton Hotels.

She has extensive experience as a leader, mentor and coach of sales and revenue management professionals in the hotel industry.   Jill is a consultative and strategic solution-based sales leader, with deep experience in selling Software as a Service and complex solutions to hotels that improve revenue performance; including CRM, Business Intelligence, Sales Management Systems, Distribution Systems, Website Design & Development and Digital Marketing.

She holds a Bachelor’s Degree in Business Administration from the University of Maryland and throughout her career, she has been recognized with various awards for excellence in leadership, sales and revenue management.

Konstantin Kotchadze
Sales Director
ReviewPro

Konstantin is a 5+ year hospitality industry sales executive who brings experience in SaaS technology, hotel operations, and accounting. In his current role, he is responsible for providing guest intelligence software to hoteliers primarily in the West Coast. Prior to joining ReviewPro, Konstantin held sales and operations positions at Knowcross, Choice Hotels, and StayNTouch.

Konstantin has successfully helped manage and build out SDR teams, analyze and administrator Salesforce for global sales, and lead teams through different markets to achieve sales goals and KPI’s. He has helped hotels positively change the guest experience, improve operational efficiency, and drive revenue. He is a strong leader and loves the hotel industry.

Konstantin holds a Bachelor’s Degree in Economics and obtained a Postgraduate Degree in Hospitality Management.

Moderator

Photo of Mitch Woolley, E-Marketing Associates

Mitch Woolley
Director of Operations
E-Marketing Associates

Mitch Woolley is a Sales, Marketing and Operations executive with 20+ years of successful online marketing expertise. Currently serving as Director of Operations at E-Marketing Associates, Mitch helps organizations in many industries generate more business online through social media, lead generation and eCommerce.

Videos

Rising Star:
Unsung Hero:
Beyond the Call of Duty:
Lifetime Achievement:
General Manager of the Year:
Date:
June 24, 2020
Time:
11:00 am
-
12:00 pm
Venue:
Online
Address:
Your Web Browser
Parking:
Free
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