Successful recovery will depend on pivoting your hotel marketing, executing best practices and aligning goals with a new digital strategy.
Learn how to build confidence, create demand, drive online conversion, and build trust with your guests to win them back.
In this webinar you will learn:
• Current consumer and online trends
• Revisiting the crisis, recovery and growth framework
• The new recovery funnel for hotel marketing
• Specific steps you must take across different stages of recovery to return stronger
• Checklist, recovery playbook and case studies from the branded and independent hotels
Join us and learn specific digital marketing tactics to compete and win market share.
Craig Carbonniere
Senior Director of Sales
Milestone, Inc.
Craig Carbonniere is a 15+ year hotel industry veteran and Certified Hospitality Digital Marketer (CHDM) who brings a comprehensive management background when consulting for lodging partners, travel brands, and industry associations throughout North America. With executive-level experience in hotel operations, revenue management, sales, and marketing, I implement holistic programs to achieve sustainable revenue growth and return on investment (ROI) for my clients. Before becoming a supplier, I spent 10 years managing various hospitality disciplines for Grand Pacific Resorts, Interstate Hotels & Resorts, Starwood Hotels & Resorts, and The Walt Disney Company.
Mitch Woolley
Director of Operations
E-Marketing Associates
Mitch Woolley is a Sales, Marketing and Operations executive with 20+ years of successful online marketing expertise. Currently serving as Director of Operations at E-Marketing Associates, Mitch helps organizations in many industries generate more business online through social media, lead generation and eCommerce.
